1. What is Prosegur Cloud Video?

Prosegur Cloud Video is a cloud-based video surveillance solution that allows users to monitor their premises in real-time from any location using an internet-connected device.

2. How do I set up my Prosegur Cloud Video account?

To set up your account, visit the Prosegur website and follow the registration process, which includes providing your email, creating a password, and verifying your identity.

3. What devices are compatible with Prosegur Cloud Video?

Prosegur Cloud Video is compatible with various devices, including smartphones, tablets, and PCs, running on iOS, Android, or Windows operating systems.

4. Can I access my video footage remotely?

Yes, you can access your video footage remotely through the Prosegur Cloud Video app or web portal from anywhere with an internet connection.

5. How long is the video footage stored?

The video footage is typically stored for 30 days, but this can vary based on your subscription plan.

6. Is there a mobile app available?

Yes, there is a mobile app available for both iOS and Android devices that allows users to access live feeds and recorded footage.

7. What should I do if I forget my password?

If you forget your password, use the 'Forgot Password?' link on the login page to reset it via email.

8. Is Prosegur Cloud Video secure?

Yes, Prosegur Cloud Video uses advanced encryption protocols to ensure that your video footage and personal data are securely stored and transmitted.

9. Can I share access with other users?

Yes, you can share access with other users by inviting them through the Prosegur Cloud Video platform.

10. What are the subscription plans available?

Prosegur offers various subscription plans tailored to different needs, including basic, standard, and premium options.